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Network Analyst

Location:Philadelphia, PA
Employment Type:Full Time
Duties:

 

•·         Disaster Recovery, including server/data backup and restoration

•·         Planning, deployment and lifecycle management for servers, systems, and data storage

•·         Account, resource and system management, including account maintenance, data area creation, email system management, test center management, and Internet access

•·         Special projects to improve service and system performance

•·         Security management of board data resources

•·         General network troubleshooting support, including second-level end-user support

 

Deliverables

•·         Plan and deploy reliable, secure, scalable, high availability servers, systems, and clusters. Ensure consistent standards and configuration issues related to server installation and administration including upgrades, patches, fixes, etc.

•·         Recommend and build SAN storage systems to meet the data needs of the Board

•·         Research possible procedural and system improvements and upgrades for all systems and technology managed by Network Services

•·         Manage disaster recovery initiatives by implementing data backup and restoration programs for data servers, email servers, and other operational servers

•·         Perform various resource management tasks, including special systems and servers, including Eroom, MS SQL servers, Exchange, Print queue management, Remote Access services and Fax systems

•·         Ensure that network and email accounts are created in a timely fashion and are assigned the correct access levels as required by job role and requested by supervisory staff

•·         Create, maintain and audit access permissions to secure data stores for staff and administrative activities. Create, maintain and audit staff access to corporate resources such as the Internet and Intranet, email stores and managing related auditing and tracking utilities

•·         Provide first and second-level end user support. Respond in a timely fashion to user requests for assistance in the following areas: setting passwords, accessing network resources and troubleshooting problems with desktop and OS products, including networked applications, utilities and general desktop programs

•·         Manage or participate in various formal and ad-hoc projects as directed by Technology Services management

•·         Manage the resources in the Test Center and coordinate with NBME staff for projects requiring test center facilities

Qualifications:

A person in this job should have good communication and technical skills. Professional developments such as interpersonal skills and technical skills are a must. Training and experience in appropriate technology (Microsoft, Cisco, Compaq, Brocade, and Computer Associates) are crucial in delivering quality services using technologies by these vendors.

Years Experience:

3 years minimum

Education:

Bachelor's Degree required, Master's Degree preferred. 



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